Terms & Service

Last Updated: 15/08/2024

Welcome to Samridhdha Tour and Travel. By accessing and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By booking any of our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

2. Booking and Payment

Booking: All bookings are subject to availability. A booking is confirmed when you receive a confirmation email from us.

Payment: For all the services contracted, 30% advance payment should be made to hold the booking, on confirmed basis & the balance amount should be paid upon arrival. Management personnel hold the right to decide upon the amount to be paid as advance payment, based on the nature of the service & the time left for the commencement of the service.

3. Cancellation and Refunds

Cancellation by customers: In the event of cancellation of tour / travel services due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:

Cancellation by Us: If you want to cancel your plan plese contact us as soon as possible.

Note:Email cancellation will be accepted on all working days, except Sunday, any cancellation sent on Sunday's will be considered on next working day (Monday). In case you cancel the trip after commencement, refund would be restricted to a limited amount only which too would depend on the amount that we would be able to recover from the hoteliers/ airlines and contractors we patronize. For unused hotel accommodation, chartered transportation & missed meals etc. we do not bear any responsibility to refund.

Please Note: We will not be responsible for any costs arising out of unforeseen circumstances like landslides, road blocks, bad weather, etc.

Note: Hotel/Resort accommodation is strictly subject to availability at the time of booking & all prices are dynamic.

4. Travel Insurance

We strongly recommend that all customers purchase comprehensive travel insurance to cover cancellations, medical expenses, personal liability, and other unforeseen incidents.

5. Travel Documents

It is your responsibility to ensure that you have valid travel documents, including passports and visas, for the duration of your trip. We are not responsible for any issues arising from incorrect or missing documentation.

6. Health and Safety

Your health and safety are our top priorities. You are responsible for understanding any health risks associated with your destination and for taking necessary precautions, such as vaccinations.

7. Limitation of Liability

Samridhdha Tour and Travel is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the total amount paid by you for the services booked.

8. Changes to Itineraries

We reserve the right to make changes to itineraries when necessary, including changes due to weather, safety concerns, or other unforeseen events. We will notify you of any significant changes as soon as possible.

9. Code of Conduct

We expect all customers to behave respectfully towards our staff, other travelers, and local communities. Any behavior deemed disruptive or harmful may result in the termination of your participation in the tour without a refund.

10. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us: